Your data, our responsibility

22kk Privacy Policy — Fully transparent, in Bengali

Every piece of your data is protected at 22kk. What we collect, why we collect it, and how we keep it safe — it's all clearly laid out here.

Last Updated: January 2026
SSL Secured Fully in Bengali No Third Parties Encrypted Data
SSL 256-bit Encryption
Zero Data Sales
January 2026 Last Updated
GDPR Compliance

Key Points of the Privacy Policy

How 22kk keeps your data secure — in brief.

Only essential data

22kk collects only the data that is genuinely necessary to provide the service. No unnecessary information is requested or retained.

Never sold to third parties

22kk never sells your personal data to advertisers or third parties. Your data belongs to you and is used solely to improve the service.

Maximum Encryption

All your transactions and stored data are protected with SSL 256-bit encryption — the same level of security used by banks.

Your Data, Your Control

You can view, correct, or request deletion of your data at any time. Your data belongs to you.

Regular security audits

22kk's systems undergo regular security testing. Any vulnerability that is identified is addressed immediately.

No unnecessary communications

22kk only sends notifications for things that matter. You can opt out of marketing communications at any time.

About This Policy

This Privacy Policy applies to all users of the 22kk website and mobile app. Using 22kk's services constitutes acceptance of this policy. For any data protection enquiries, contact us at support@22kk.asia.

1

What information do we collect?

22kk collects two types of data — information you provide directly, and data generated automatically as you use our services. We only retain what is necessary.

Information You Provide Directly

Identity Information

Name, date of birth, national ID number (for KYC verification)

Contact Information

Mobile number, email address

Payment Information

BKash/Nagad/Rocket number (for transactions only)

Account information

Username, password (stored in encrypted form)

Automatically Collected Information

  • Device type, operating system, and browser — required to ensure the service runs correctly.
  • IP address and login timestamps — used for security verification and fraud prevention.
  • Betting history and transaction records — retained for legal compliance and dispute resolution.
  • Platform usage patterns — helps us improve our services.
Data relating to minors

22kk does not collect data from anyone under the age of 18. If we become aware that such data has been collected inadvertently, it is deleted immediately and the associated account is closed.

2

How is your data used?

22kk uses your data only for specific, defined purposes — not arbitrary ones. Each reason is clearly outlined below.

Account Management & Verification

Your identity information is used for registration, login, and KYC verification. Without it, keeping your account secure would not be possible.

Financial Transaction Processing

Payment information is used to process deposits and withdrawals. Transaction records are retained as required by law.

Customer Support

Our support team uses your contact details and account history to resolve your issues — this is necessary to provide accurate assistance.

Security & Fraud Prevention

IP, device, and transaction data are analysed to detect unusual activity, keeping your account secure.

Service Improvement

Usage patterns are analysed to improve the platform experience. This data is used in fully anonymised form.

Relevant notifications

You'll receive notifications about promotions and offers based on your preferences. You can opt out at any time.

What We Don't Do

22kk does not sell your data to advertising networks, does not profile you without your consent, and does not use your information for unnecessary purposes.

3

Who does your data get shared with?

22kk does not sell your data to anyone. In limited cases, certain information may be shared with specific third parties — but only when necessary and always in a controlled manner.

  • Payment Providers (bKash/Nagad/Rocket): Information required to complete a transaction — used solely for that specific transaction.
  • KYC Verification Services: Used to complete identity verification. Once verified, no additional data is retained by them.
  • Legal Authority: Information may be disclosed under court order or legal obligation — this is outside our control.
  • Security Specialists: Experts engaged in system security audits are granted access — but strictly under confidentiality agreements.

In every case above, all parties who receive your data are bound by 22kk's privacy standards. They may not use the information for any purpose beyond what it was shared for.

Clear commitments

22kk never sells or rents your data to advertisers, data brokers, or any other commercial party. This is a core principle of 22kk — with no exceptions.

4

How is your data kept secure?

22kk uses a multi-layered security approach to protect your data, combining both technical and operational safeguards that work together.

SSL 256-bit Encryption

All connections to the website and app are encrypted with SSL/TLS. This means every piece of data transmitted between you and our servers is completely unreadable to anyone else.

Secure data centres

Your data is stored in data centers that meet the highest security standards. Regular backups are taken to ensure no data is lost in the event of an incident.

Access Controls

Even 22kk employees cannot access your data beyond what their role requires. Every access is logged and reviewed on a regular basis.

Regular Security Audits

Third-party security experts conduct regular system audits. Any vulnerability identified is resolved within 24 hours.

Data Breach Response Plan

In the event of a security incident, we will notify affected members within 72 hours and advise them on the necessary steps to take.

You can also keep your own account secure — use a strong password, enable two-factor authentication, and avoid logging in on public Wi-Fi.

5

Cookie Policy

22kk uses cookies on its website and app to improve service quality and keep your experience seamless. Cookies are small text files stored on your device.

Cookies can be disabled from your browser settings, but turning off essential cookies may cause some features on the platform to not function properly.

6

Your Rights & Choices

You have rights over your data. 22kk respects those rights and is here to help you exercise them.

Rights What It Means How
Right to Access You can find out exactly what information we hold about you Contact Support
Right to Rectification You can update any incorrect or outdated information. From Profile
Right to Erasure You can request deletion of your data when you close your account. Submit a support request
Right to restrict processing You can restrict the use of your data for specific purposes. Submit a support request
Right to Opt Out of Notifications Marketing emails and SMS can be turned off at any time From Settings
Right to Data Portability You can request a copy of your data in a machine-readable format Submit a support request

To exercise any of your rights, email us at support@22kk.asia. We typically respond within 30 days.

Data retention period

Your data is retained for as long as your account remains active. Even after account closure, transaction records must be kept for legal compliance purposes (typically 5 years). After this period, they are automatically deleted.

Update history
January 2026

Add cookie table

Cookie types and durations have been updated in detail.

September 2026

Data Retention Policy

Data retention periods have been clearly specified.

May 2026

Add rights table

List of member rights under GDPR.

January 2026

Security section

Details of the multi-layered security system have been added.

Related Pages

22kk Privacy Policy — Why You Should Read It

Most of us never read the privacy policy when signing up for an online service — we just click "I Agree" and move on. 22kk wants to change that habit. Because when you understand how your data is being handled, you can give truly informed consent.

22kk's Privacy Policy is written in plain English because most people don't have the time or patience to work through pages of legal jargon. Everything here is stated directly — what we collect, why we collect it, and who it goes to.

What is my mobile number used for?

A mobile number is required to register on 22kk. It is used for account verification, sending OTPs, and critical security notifications. If you'd prefer not to receive marketing SMS messages, you can disable them from Settings. However, security-related messages — such as alerts for logins from new devices — cannot be turned off, as they exist to protect you.

22kk never sells your number to third parties. So if you receive a call or SMS from an unknown number claiming to be 22kk, it is a scam — report it to our support team immediately.

How long is betting history kept?

Your full betting and transaction history is available in your profile for your own reference. Under international gaming regulations, these records must be retained for a minimum of 5 years. However, this data is only used for legal compliance purposes or at your own request — personally identifiable betting information is never used for advertising or analytics.

Why is KYC verification required?

KYC, or "Know Your Customer" verification, is part of international anti-money laundering regulations. It must be completed before large withdrawals. 22kk's KYC process is one-time only — once completed, you won't need to go through it again. Copies of your national ID or passport are stored securely after verification and are not retained by the verification service provider.

22kk understands that your ID information is highly sensitive. It is stored with the highest level of security, accessible only to designated staff — and every access is logged.

Protect Yourself from Phishing & Fraud

22kk will never ask for your bKash PIN, password, or OTP — not by email, SMS, or phone. If anyone contacts you claiming to be from 22kk and asks for this information, it is a scam. If you receive such a message, contact our support team immediately and do not share any details.

If you have any further questions about 22kk's Privacy Policy, feel free to reach out to our support team at any time. We're ready to answer everything in plain, simple English.

Frequently Asked Questions

Answers to common questions about privacy and account management.

You don't need to calculate anything manually — 22kk's platform automatically tracks your wagering progress and displays it in real time under the "Bonus" section of your profile. That said, it's useful to understand how it works. Say you receive a ৳1,000 bonus with a 10x wagering requirement. That means you need to place a total of ৳10,000 in bets — it's the amount wagered that counts, not whether you win or lose. If you place a ৳500 bet, ৳500 is counted toward the requirement — even if you win ৳300, only ৳500 is added to your total. Some bonuses count wagers across both Sports Betting and casino games; others count only one — this will be clearly stated in the relevant offer's terms. Once the wagering requirement is met, your bonus balance is automatically converted to real balance and becomes withdrawable. If the requirement isn't fulfilled before the expiry date, the bonus is forfeited — but your original deposit remains.

There are several possible reasons you may be unable to log in, and each has its own solution. First, check that you're entering the correct password — pay close attention to capitalization and special characters. If you've forgotten your password, click "Forgot Password" on the login page and reset it using an OTP sent to your registered mobile number. If you're still unable to log in despite entering the correct password, your account may have been temporarily locked. This typically happens after several consecutive failed login attempts or when suspicious activity is detected. In that case, wait 30 minutes — the account should unlock automatically. If it doesn't, contact our support team via live chat or at support@22kk.asia. Your identity will be verified and the issue resolved promptly. If you suspect someone else has accessed your account, contact support immediately — securing your account is our top priority.

Your data is safe — play with complete peace of mind

Join 22kk and start your experience on a safe, transparent platform.

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